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Common Queries and Questions

1. What prices are your services?

Pricing for equipment, services, and logistics is subject to change based on event location, quantity, and event duration. Typically we can save our clients the most money by being responsible for all production of an event.

2. What is your refund policy?

Clients are typically billed on a 30-day moving schedule, and payment for an event occurs after the event takes place. Deposits are required to secure dates, but are also refundable. Your satisfaction is extremely important to us!

3. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Diner's Club, JCB, Check, Bank Draft, and Money Order. "NET 30" Terms.

4. What delivery options do you offer?

Delivery terms will depend upon event details such as location and rental terms. We offer freight delivery, local delivery, and customer pickup for smaller orders.

5. What support options are available?

In cases where our organization is in charge of event production, you will always have one trained technician on-site for all hours of your event. Additionally, we can offer phone-support in adverse conditions.

6. What additional services are available?

We aim to be a full-service production company. If there is a unique service you require, or one that you do not see mentioned here on our site, please contact us and ask, and we will do everything possible to make it happen.

OPAV

We are a full service, end-to-end event production company. From intimate corporate gatherings, to music festivals, and even stage show tours, we do it all!